Critical Time Intervention

Critical Time Intervention Basic Training

A comprehensive , skill based training for providers new to CTI and those interested in a refresher. Participants will come away ready to implement CTI in their programs and with a complete set of service documents customized for their organization.

The course covers:

  • History and background: how CTI became an evidence based practice
  • Foundational principles and value base
  • Step by step explanation of phases, timing, tasks, obstacles and solutions associated with each phase
  • Supervision: The importance of good supervision, team supervision, documentation
  • Evaluation: How to prepare for a fidelity review and begin thinking about outcome measurements

This course is given over 4 days, 2-3 hours per day; structure can be flexible based on your needs. The content is delivered via powerpoints, break-out group discussions, and role plays, with ample time for Q and A. Pre training meetings are held to ensure training and documentation is individualized for your organization and population. The training fee includes a post training consultation to assist with follow up questions and planning for implementation.

Critical Time Intervention: Train the Trainer

An advanced course designed for providers already trained in basic CTI; this training prepares participants to train others in CTI. This may be a good choice for large organizations who want their own in-house trainers, and those who experience rapid staff turnover.

Following the training, participants will have a set of tools, strategies and exercises they can employ while teaching others:

  • the aims, principles and values of CTI
  • the purpose and tasks of each phase
  • how focus areas are identified in CTI
  • how to create effective linkages between participants and resources
  • how to identify barriers for each participant and develop strategies to reduce them
  • how to evaluate their program

This course is given over 4 days, 2-3 hours per day; structure can be flexible based on your needs. The content is delivered via powerpoints, break-out group discussions, and role plays, with ample time for Q and A. Pre training meetings are held to ensure training and documentation is individualized for your organization and population. The training fee includes a post training consultation to assist with follow up questions and planning for implementation.

Critical Time Intervention: The Fidelity Review

Organizations often seek training in CTI because it is evidence based and has a reputation for delivering improved outcomes. In order to accurately capture those outcomes, a CTI program should first undergo a fidelity review, which measures the extent to which providers are adhering to the CTI model in practice. Ideally, an organization should conduct a fidelity review after a set of clients has passed through all phases of their CTI intervention. Depending on the length of the intervention, this could be between 6 months to a year following a successful implementation.

This training will provide participants:

  • The method and measurement tools for fidelity review
  • Documents to gather and analyze data
  • An explanation of how to use the Fidelity Scale, created by researchers at the Center for the Advancement of Critical Time Intervention at CUNY/Hunter College Silberman School of Social Work.
  • Instruction on how to write a narrative report

This course is given over 4 days, 2-3 hours per day; structure can be flexible based on your needs. The content is delivered via powerpoints, break-out group discussions, and role plays, with ample time for Q and A. Pre training meetings are held to ensure training and documentation is individualized for your organization and population. The training fee includes a post training consultation to assist with follow up questions and planning for implementation.

Basic Interviewing, Engagement, and Assessment Skills

Human service interventions depend on the ability of direct service providers to successfully engage with their clients. This course teaches providers how to establish a strong “working alliance” with their clients based on trust, respect, and empathy. Participants will come away from the training with confidence in their ability to

  • Successfully engage a client in services
  • Approach difficulty conversations with sensitivity, proper timing and respect
  • Respond with empathy and develop trust
  • Establish consistent communication with clients
  • Be transparent and honest, which ensures the client is t informed
  • Honor their client’s right to self determination
  • Conduct a thorough assessment that captures all the right information while highlighting the client’s strengths and resources

This course is given over 2 days, 2-3 hours per day; structure can be flexible based on your needs. The content is delivered via powerpoints, break-out group discussions, and role plays, with ample time for Q and A. Pre training meetings are held to ensure training and documentation is individualized for your organization and population. The training fee includes a post training consultation to assist with follow up questions and planning for implementation.

Consultation Related to Implementation

Critical Time Intervention is successful when organizations have adequate resources in place beforehand, and are ready to follow through with implementation soon after training. Carolyn provides consultation on the front and back end, to ensure a smooth, effective program implementation.

In Press

Hanesworth, C. & Herman, D. (2020). Critical Time Intervention for Recipients of Rapid Rehousing. In D.Herman, S. Conover & E. Susser (Eds.). Critical Time Intervention: Supporting Vulnerable People During Periods of Transition. New York: Oxford University Press